BDR Fiduciary Audit

1. Information We Collect

1.1 Personal Information You Provide

When you use our services, we may collect:

• Identity Information: Name, date of birth (for verification purposes only)
• Contact Information: Email address, phone number, mailing address
• Payment Information: Processed securely through third-party payment processors (Paddle/Lemon Squeezy)
• Case Information: Property IDs, asset details, and audit-related data

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and geographic location
• Browser type and version
• Device information
• Pages viewed and time spent on our site
• Referring website addresses

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide financial data audit services and generate audit reports
• Identity Verification: To verify your identity and identify data discrepancies
• Communication: To send you audit results, updates, and customer support responses
• Payment Processing: To process your service fees securely
• Legal Compliance: To comply with federal and state regulations, including California State Controller guidelines
• Fraud Prevention: To detect and prevent fraudulent activity
• Service Improvement: To analyze usage patterns and improve our AI-driven audit systems

3. Information Sharing and Disclosure

3.1 We Do NOT Sell Your Personal Information

BDR Fiduciary Audit does not sell, rent, or trade your personal information to third parties for marketing purposes.

3.2 Authorized Disclosures

We may share your information with:

• Service Providers: Third-party vendors who assist in payment processing, data hosting, and email delivery
• Government Agencies: When required by law or to comply with legal processes
• State Controllers: To verify data ownership and facilitate verification processing
• Legal Counsel: When necessary for legal advice or proceedings

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

4. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption: All data transmissions are encrypted using SSL/TLS protocols
• Secure Storage: Personal data is stored on secure, access-controlled servers
• Access Controls: Only authorized personnel have access to sensitive information
• Regular Audits: We conduct periodic security audits and vulnerability assessments
• PCI DSS Compliance: Payment processing meets PCI Data Security Standards

Note: While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Opt out of marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format

To exercise these rights, contact us at: alex.chen@bdr-fiduciary-audit.com

6. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of personal information collected, used, and shared
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt out of the sale of personal information (we do not sell your data)
• Right to Non-Discrimination: Exercise your rights without facing discriminatory treatment

To submit a CCPA request, email us at alex.chen@bdr-fiduciary-audit.com with "CCPA Request" in the subject line.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill our contractual obligations
• Comply with legal and regulatory requirements (typically 7 years for financial records)
• Resolve disputes and enforce our agreements

After the retention period expires, we securely delete or anonymize your information.

8. International Data Transfers

Our services are primarily operated in the United States. If you access our services from outside the US, your information may be transferred to, stored, and processed in the United States. By using our services, you consent to such transfers.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending an email notification (for significant changes)

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: